AI voice agents handle high-volume support requests instantly — from password resets to order tracking. This reduces wait times, lowers cost per resolution, and ensures customers get consistent, 24/7 support.

Yes. Agents connect to systems like Zendesk, Salesforce, and custom CRMs. They log tickets, update case statuses, and trigger workflows automatically, so your support team has accurate context for every interaction.

Not entirely. AI agents deflect repetitive inquiries while escalating complex cases to live agents. Transfers include full conversation history, so customers never repeat themselves and agents can resolve issues faster.

AI agents use expressive, human-like voices with real-time responsiveness. You can choose from stock voices, clone your own, or assign different tones for different support lines to keep interactions on-brand.

Yes. Agents support 30+ languages with automatic detection and real-time switching. This makes them ideal for global help desks that serve diverse customer bases.

AI-powered support solutions support SOC 2, GDPR, and HIPAA compliance, with options for EU data residency and zero-retention modes. Customer data is encrypted and access-controlled to meet enterprise security standards.

Most organizations launch in days. With prebuilt integrations, low-code setup, and SDKs, it’s simple to start small — for example, with FAQ automation — and then scale to full case management.

Companies typically report higher CSAT, faster resolutions, and lower support costs. Some have achieved up to 90% first-call resolution and 25% higher satisfaction within weeks of deploying AI agents.

Yes. Beyond customer-facing roles, AI can assist live agents by suggesting responses, surfacing knowledge base articles, and summarizing calls — improving accuracy and reducing average handle time.